empowering entrepreneurs, igniting success

 

WHY HOT COCOA Moment?

You’ll achieve your goals faster!

 

Expertise and Experience

We have extensive experience and expertise in various aspects of leadership. We understand the challenges, opportunities, and best practices that are essential for business success.

Objective Perspective

We offer an objective viewpoint on your organization. We can identify blind spots, offer fresh insights, and provide constructive feedback, helping you make more informed decisions.

Customized Strategies

We tailor our approach to your specific needs. We create customized strategies and solutions that align with your goals and objectives.

Accelerated
Growth

We accelerate your growth by identifying opportunities, optimizing operations, and implementing effective marketing and sales strategies.

 

Our Services

it’s (y)our why

Purpose — We are deeply committed to empowering you to become fervent advocates of purpose-driven success. To do this well, we help you leverage our accountability tools and celebration strategies to form the foundation needed for attaining exceptional outcomes that align with your purpose.

Passion — We provide the expertise, insights, and guidance needed to transform your passion into well-thought-out strategic actions. This approach fosters sustainable growth and paves the way for your enduring success. We're here to empower you every step of the way through aligned action.

Party — We'll join you in celebrating your progress and achievements on your journey. We wholeheartedly encourage you to embrace those special moments when you hit the 'pause' button, to savor and acknowledge just how far you've come.

This is the hot cocoa moment.

our method

your consulting journey

brick laying icon

step 01

conversation

house frame icon

step 02

Goal Setting

lightbulb icon

step 03

Ideation

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step 04

Implementation

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step 05

1-1 consulting

choose your
marshmallows

 

one on one
session

Stuck? Have a challenging situation to navigate? Want to break through the ceiling when it comes to your results? Schedule a one-on-one, and together, we’ll navigate a path forward so you can break through and gain momentum.
2-Hour Focus Intensive $250
This session includes 2 hours of intentional focus time dedicated to helping you work through specific topics.

Synthia Miller is dedicated to helping busy parents find balance and reclaim joy in their lives and relationships.
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Dream Launched 2023

strategic planning

IAt Hot Cocoa Moment, we help organizations move from ideas to impact through intentional, actionable strategic planning. Whether you’re a nonprofit defining your next chapter or a business aligning your goals for growth, we guide you through a collaborative process that clarifies your vision, sets priorities, and builds momentum across your team.

Our approach blends creativity with structure, making space for bold thinking while grounding decisions in strategy. You’ll walk away with a clear, achievable plan that strengthens your organization, energizes your people, and aligns your work with purpose.

Let’s create a roadmap that doesn’t just sit on a shelf but actually drives results, inspires buy-in, and keeps your mission front and center.

 

marketing plans

Your marketing strategy should tell your story with intention and consistency. At Hot Cocoa Moment, we help nonprofits and businesses build marketing plans that connect your mission, brand, and audience turning awareness into engagement and engagement into action.

Together, we’ll develop a clear and achievable marketing roadmap that may include (not limited to):

  • Creative event concepts that draw your community in

  • A social media map to guide your content and posting strategy

  • Fundraising and campaign ideas that inspire donor and customer participation

  • Email strategy to keep your audience informed, inspired, and engaged

  • Messaging frameworks to ensure every communication aligns with your purpose

  • Visual and storytelling direction to help your brand stand out authentically

From identifying your target market to planning your next campaign, we bring fresh ideas and strategic focus to help you grow your reach and make an impact — without losing sight of what makes your organization unique.

 
 

consulting programs

We offer individual and organizational consulting.

  • Stuck? Have a challenging situation to navigate? Need new ideas? Want to dive into a topic within your business? Want to break through the ceiling when it comes to your results?

    Schedule a one-on-one, and let’s Imagineer together.

    2-Hour Focus Intensive $250

    This session includes 2 hours of intentional focus time dedicated to helping you work through specific topics.

  • This program is designed to help aspiring entrepreneurs clarify their purpose, identify their strengths and passions, and align their business ideas with their personal systems of beliefs.

    Program Details:

    -Self-assessment tools and questionnaires to identify personal strengths and passions.

    -Personalized coaching sessions on purpose and mission alignment.

    Program Duration: 4 Weeks

    Investment: $650

  • At Hot Cocoa Moment, we help organizations move from ideas to impact through intentional, actionable strategic planning. Whether you’re a nonprofit defining your next chapter or a business aligning your goals for growth, we guide you through a collaborative process that clarifies your vision, sets priorities, and builds momentum across your team.

    Our approach blends creativity with structure, making space for bold thinking while grounding decisions in strategy. You’ll walk away with a clear, achievable plan that strengthens your organization, energizes your people, and aligns your work with purpose.

    Let’s create a roadmap that doesn’t just sit on a shelf but actually drives results, inspires buy-in, and keeps your mission front and center.

    Pricing Varies

  • Your marketing strategy should tell your story with intention and consistency. At Hot Cocoa Moment, we help nonprofits and businesses build marketing plans that connect your mission, brand, and audience turning awareness into engagement and engagement into action.

    Together, we’ll develop a clear and achievable marketing roadmap that may include (not limited to):

    • Creative event concepts that draw your community in

    • A social media map to guide your content and posting strategy

    • Fundraising and campaign ideas that inspire donor and customer participation

    • Messaging frameworks to ensure every communication aligns with your purpose

    • Visual and storytelling direction to help your brand stand out authentically

    From identifying your target market to planning your next campaign, we bring fresh ideas and strategic focus to help you grow your reach and make an impact — without losing sight of what makes your organization unique.

    Pricing Varies

  • Strong organizations start with strong people and the right structure to support them. At Hot Cocoa Moment, we help you design systems, roles, and workflows that align with your mission while fostering a culture of collaboration and growth.

    Our process brings clarity to how your organization functions, identifying gaps, improving communication, and strengthening leadership at every level. From redefining roles and responsibilities to developing training programs and performance pathways, we tailor strategies that help your team feel supported, valued, and equipped to do their best work.

    The result? A thriving organization built on purpose, alignment, and people who believe in what they’re building together.

    Pricing Varies

We invite you to fill out the Work With Us form, and we’ll reach out to you to schedule a discovery call.

 

Elena Greenberg is growing her law practice while creating a book series called “Where to Start,” focused on legal education so individuals can be more informed.
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Dream Launched 2023

 
 
 
 

leading can be lonely

Leadership doesn't have to be a solitary journey; you don't have to navigate it alone. In fact, it thrives when shared with like-minded individuals and a supportive community. The leadership path is often filled with challenges and uncertainties, but it's also rich with opportunities and innovation. By connecting with fellow leaders, mentors, and a network of supporters, you gain valuable insights and resources and find the encouragement and camaraderie that can make all the difference. Together, we can refine as leaders in a collaborative and empowering environment where success is achieved not just individually but as a collective force.

Schedule a discovery call

 

testimonials
amy c.

I was looking for someone to help guide me along in the midst of starting a new business. I reached out to Mel and from the get-go her energy and enthusiasm helped build my confidence to take the first steps. There are many things to consider and our conversation helped me hone in on where I should be focusing my time and energy in these early phases of creating a business. If you are feeling stuck or need a little nudge, Mel is your gal!

amy h.

Mel's process mapping session was an eye-opening experience that outlined all the tasks ahead of me in creating a new nonprofit. It seemed daunting and insurmountable when we started, but she had a wonderful way of putting it all in perspective, not just for the short term but also for the long-term objectives. By helping me think of the broad overall picture, I was able to work backward and strategize on what current needs we have and what it will take to get to our long-term goal. Her energy is contagious! I would recommend Mel anytime.

nicky w.

Mel has been an absolute pleasure to work with…as well as a lifesaver! She has walked me through some big changes with my company, and I am forever grateful for her thoughts, ideas, and honesty. She comes to every situation with a solution-based mindset, and no challenge is too big for her and her team! I always look forward to our meetings!

lindsay h.

Mel’s leadership of me as a young leader was vital to setting me on a path of growth and success. Her natural ability to coach in a manner which builds people up and see challenges as opportunities are skills she used with me, demonstrated to me, and taught me and that I use in my career today.